Play with enjoyment, stay safe
vk98 believes gaming is only enjoyable when played mindfully and within limits. Our responsible gaming guidelines are here to keep you protected and happy.
Why responsible gaming matters at vk98
At vk98, we see gaming as a healthy form of entertainment. From cricket betting to slots and live casino — every game can be a source of fun, as long as it is enjoyed mindfully. But gambling addiction is a real risk, and it can cause serious emotional and financial harm to individuals and their families.
We are committed to the wellbeing of every player. That is why vk98 offers multiple self-control tools, clear guidelines, and 24/7 support — all designed to keep you in control at all times.
Important age requirement
To open an account and play at vk98, you must be at least 21 years old. This platform is strictly prohibited for minors. If anyone in your household is under this age, please prevent them from accessing this site.
Our protection features
Deposit limit
At vk98 you can set a daily, weekly, or monthly deposit limit. Once active, you will not be able to deposit beyond the amount you have set — so there is no risk of spending beyond your budget.
Time-out break
If you feel you need a break, you can temporarily close your account for anywhere from 24 hours to 30 days. During a time-out you will not be able to log in or make any transactions.
Self-exclusion
Choose self-exclusion for longer-term protection. Activating this option suspends your account for a set period or permanently. This decision is firm — it cannot be reversed before the period ends.
Session time limit
At vk98 you can set a limit on how long you play in one sitting. Once the time is up, the platform will automatically prompt you to take a break. This is an effective safeguard against spending too much time playing.
Transaction history
A complete record of your deposits, withdrawals, and gaming activity is available from your account at any time. Knowing where your money goes is the first step toward responsible gaming.
24/7 support
If gambling feels like it is becoming a problem, contact our support team without delay. Round-the-clock assistance in both Bengali and English is available via live chat or email.
Warning signs of problem gambling
If you notice the following signs in yourself, consider taking a break and seeking support.
- Continuing to play repeatedly in an attempt to recover losses rather than accepting them.
- Hiding from family or friends how much time or money you are spending on gaming.
- Gambling with money set aside for everyday needs or bills.
- Repeatedly trying to stop gaming but failing each time.
- Feeling restless or anxious when you are unable to gamble.
- Neglecting work, studies, or family responsibilities because of gaming.
- Taking on debt or borrowing money to cover gambling expenses.
Remember
If these signs appear, it is not a sign of weakness — it is the right time to seek help. The vk98 support team speaks Bengali and will listen to you without judgment.
How to use the control features
Log in to your account
Log in to vk98 and go to your profile settings. Look for the "Responsible Gaming" section there.
Choose your limits
Select whichever suits your needs — deposit limit, session time, or time-out — and enter the value you want.
Confirm
Once you confirm your choice, it takes effect immediately. Lowering a limit is instant; increasing a limit requires a waiting period.
Get support
For any issue, let our team know via live chat or email — they will help guide you in the right direction.
Check in with yourself
Think honestly about your gaming habits. The questions below are for self-reflection:
Honest answers to these questions
If the answers feel concerning, use self-exclusion or time-out right away and contact vk98 support. Gaming should always be a conscious choice.
Simple tips for safe gaming
Set a budget before you start
Decide how much you are willing to spend before you begin. If you reach that amount, stop — regardless of the situation.
Watch your time
Do not play for long stretches at a time. Take regular breaks — get up and walk around at least once an hour.
Keep a clear head
Do not play when you are angry, feeling low, or have been drinking — your judgment is reduced in these states.
Losses are a normal part of gaming
Every game involves both wins and losses. After a loss, stop calmly rather than chasing your losses in desperation.
Keep your personal information secure
Never share your vk98 account password with anyone. Avoid logging in on public devices.
Keep family informed
Let a trusted family member or friend know about your gaming habits — it creates a sense of accountability.
Deposit limits and payment protection
The minimum deposit at vk98 is ৳300. We support transactions through bKash, Nagad, and Rocket, the popular mobile wallet services in Bangladesh. Using these methods, you can easily track your daily transactions on your phone.
Once a deposit limit is set, no more than that amount can be deducted from your mobile wallet. For withdrawals, a minimum of ৳1,000 applies and processing is typically completed within 15 minutes to 2 hours.
vk98 uses SSL encryption, keeping all your financial information secure. If you notice any unauthorised transaction, inform our support team immediately.
Need help? We are here
vk98 support team — 24/7
Whether you have concerns about gaming, want to activate account limits, or need self-exclusion, our team is always ready. You can speak in Bengali — feel free to reach out.
Live chat: Connect instantly via the chat button in the bottom-right corner of the site
Email: [email protected]
Support is available in both Bengali and English.
Play responsibly,
enjoy the experience
Use vk98's protection features and enjoy gaming safely. If you have questions, check our FAQ or head straight to the games.